Withdrawals

Withdrawals occur on the 3rd Friday of each month and are attempted only once. If a withdrawal fails, the participant is solely responsible for re-payment of the wthdrawal amount and any outstanding balance at that time. There is a $50 fee for failed withdrawals.

Withdrawal Dates for 2018/19 Academic Year

Fall 2018

  • August 17
  • September 21
  • October 19
  • November 16

Spring 2019

  • January 18
  • February 15
  • March 15
  • April 19

Frequently Asked Questions (FAQs)

Setup and General

Yes, a new enrollment and application fee must be submitted each semester, for each plan enrollment.

We recommend that students enroll in either a fixed plan or smart plan for ease of management. Students who may need more than one bank account debited each month to satisfy their account balance are advised to contact the Bursar’s office at bthelp@vt.edu.

The Smart Plan will automatically calculate the amount due, and adjust monthly debits based on existing cost with no action required.

Fixed Payment Plans:  Prior to applying, please check the most recent eBill and current account status available under the “View and Pay eBill” menu on www.hokiespa.vt.edu.  Please keep in mind that charges that have not yet been processed, such as a meal plan you are definitely planning to add, or a course fee for a course that you have not yet enrolled in, will not appear.  Such anticipated charges can be budgeted for at this time, or you may request an adjustment to your budget amount later.   Please notify our office in writing of your adjustment.  All requests must be delivered at least 7 business days prior to the effective debit date.  Email to bthelp@vt.edu from the plan account holder, fax to 540-231-3238 or standard mail delivery to the remittance address on the bill are acceptable. 

Remember, all charges once billed are due by the due date shown on each eBill.

When enrolling in a Fixed Plan, please review your eBill and current account status within the University’s eBilling system.  Remember that Smart Plan payments may increase or decrease based on activity in the student account.  The maximum scheduled amount will be set in the system 10 days prior to the scheduled payment. 

NOTE: The Bursar's Office generates billing statements at least monthly for new account activity with full payment due by the statement posted due date.  The amount due may change between the statement issuance date and the scheduled debit date    

Currently a US checking or savings account with ACH acceptable debits is the only payment method used by the University’s Budget Tuition Plan.  The University continually evaluates available payment methods and may change payment options in the future.

Students should log in to www.hokiespa.vt.edu, select the Budget Tuition Plan link, and then choose the view plan link they would like more information on. 

Parents and other payers must have a Parent PIN established by the student before they can access the plan site.  Once established, they can then log in to the plan site at:

https://commerce.cashnet.com/vtpay

Please note that you cannot edit or view the payment method information on this site for a plan that you did not enroll in.

Students may grant parents or other third parties access to set up a Budget Tuition Plan on the student’s behalf. 

To authorize a Parent PIN:

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “Hokie Wallet” menu
  3. Choose “Budget Tuition Plan
  4. Select “Add New” under the Parent PINs Menu
  5. Enter relevant information
  6. Select disclosures
  7. Select OK
  8. A system generated email will be sent to the third party with a temporary password. The newly created Parent PIN will have 48 hours to login and update their permanent password. If not, the student must delete the current Parent PIN and begin the process over.

 

Delete or Edit a Parent PIN

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “Hokie Wallet” menu
  3. Choose “Budget Tuition Plan
  4. Select “Edit” or “Delete” under the Parent PINs Menu and follow the instructions.

 

Reset the Parent PIN Password

  1. Students login to www.hokiespa.vt.edu
  2. Choose the “Hokie Wallet” menu
  3. Choose “Budget Tuition Plan
  4. Select “Edit
  5. Select “Reset Password
  6. A system generated email will be sent to the third party with a temporary password. The newly created Parent PIN will have 48 hours to login and update their permanent password. If not, the student must delete the current Parent PIN and begin the process over.

 

NOTE TO PARENTS: University access and disclosure authorizations are granted and maintained by the student. If you no longer have access to the budget plan system or have forgotten your PIN, please contact your student.

No other payment plan methods are available but as an alternative to the plan, students may apply for Federal student financial assistance.  For more information, contact the Office of University Scholarships and Financial Aid at 540-231-5179 or finaid@vt.edu

Changes, Suspensions, and Cancellations

Students and the participant(s) granted permission by student to enroll (Parent PIN) can make the account adjustment to their separately enrolled plans. 

  1. Log on to www.hokiespa.vt.edu 
  2. Choose the 'Hokie Wallet' menu
  3. Choose 'Apply for the Budget Tuition Plan'

 

Parents without a Parent PIN

  1. Log in to https://commerce.cashnet.com/vtpay
  2. Select 'Edit' under the Budget Tuition Auto Payments Menu
  3. Select 'Continue editing'
  4. Select 'Continue'
  5. Choose the payment method you want to use
  6. Select 'Continue'
  7. Enter the payment information
  8. Select 'Continue'
  9. Select 'Submit Changes'

The Smart Plan will automatically increase and decrease with no action required. Payment amount will be locked in place 10 days prior to each month’s withdrawal date, although the withdrawal amount can decrease if payment is made on the student account from a different source.

Fixed Payment Plans: Alter your Budget Tuition Plan Fixed Plan withdrawals by sending an email request to bthelp@vt.edu, or by submitting a written request to our office. All requests must be received at least 5 business days prior to the effective withdrawal date. An email or written request must contain a specific adjustment amount and the student's Virginia Tech ID in order to be processed. 

We cannot change or postpone a scheduled debit date.  It is possible to prepay an amount due or change the bank account instructions prior to the debit.  A $50 late installment payment fee will be incurred for each canceled payment unless the balance is paid in full on or before the scheduled installment plan payment due date.  Please contact bthelp@vt.edu to cancel a payment.

Fixed Plan: The upcoming withdrawal amount cannot be adjusted. 

Smart Plan: The upcoming withdrawal will not increase due to student account changes, but can decrease if the student account balance is reduced by an amount greater than the remaining unbilled debits. 

If you need to make changes to the payment method or review scheduled debit amounts, please log into the payment plan system through Hokie SPA or the Parent BTP PIN. For further assistance, please contact the VT Bursar's Office bthelp@vt.edu or 540-231-6277.

Virginia Tech will not re-submit any debits returned unpaid by your bank.

If an application fee is returned, a returned item fee is assessed to the student account and the BTP is immediately canceled.  If enrolling after the semester payment deadline, additional penalties such as a late fee, return debit fee, hold, and dismissal for non-payment may apply.

If a scheduled monthly debit is returned, a returned item fee is assessed to the student account. 

In the event of a default, the student will be responsible to their financial institution and university penalties such as fees and interest at the highest rate allowed by law for all reasonable administrative costs, collections costs, and attorney's fees incurred in the collection of whatever funds are due.

Returned items should be paid by guaranteed funds (cash, cashier's check, money order, or an accepted credit card).

Multiple returns may result in cancellation of the plan as well as forfeiture of future plan participation privileges.  

A) If you have already paid for a returned debit, please ensure that your bank account information through the BTP system is correct to reactivate your auto payments account. 

STUDENT:

  1. Log on to HokieSPA
  2. Choose "Hokie Wallet" Menu
  3. Choose "Budget Tuition Plan"
  4. Select "Edit" or "Correct" Under the "Budget Tuition Auto Payments" Menu Option
  5. Choose "Continue Editing"
  6. Choose "Continue"
  7. Select Button "Enter new electronic check information", then "Continue"
  8. Enter Correct Account Information, then "Continue"
  9. "Submit Changes"

PARENT (if authorized):

  1. Log in to CashNET
  2. Select "Edit" or "Correct" Under the "Budget Tuition Auto Payments" Menu Option
  3. Choose "Continue Editing"
  4. Choose "Continue"
  5. Select Button "Enter new electronic check information", then "Continue"
  6. Enter Correct Account Information, then "Continue"
  7. "Submit Changes"

B) If you have not paid returned debit, please pay using the steps below and then update your account information as shown under step A. 

STUDENT:

  1. Log in to HokieSPA
  2. Choose "Hokie Wallet" Menu
  3. Choose "Budget Tuition Plan"
  4. Choose "Make Payment"
  5. Enter Failed Debit Amount
  6. Select "Checkout"
  7. Select "Enter new electronic check information"
  8. Enter Payment Information
  9. Select "Continue Checkout"
  10. Select "Continue Checkout"
  11. Select "Submit Payment"

PARENT (if authorized):

  1. Log in to CashNET
  2. Choose "Make Payment"
  3. Enter Failed Debit Amount
  4. Select "Checkout"
  5. Select "Enter new electronic check information"
  6. Enter Payment Information
  7. Select "Continue Checkout"
  8. Select "Continue Checkout"
  9. Select "Submit Payment"

Please contact the Bursar’s Office in writing at bthelp@vt.edu and let us know you would like to cancel your plan.  If you have more than one plan, please be sure to specify which plan you are canceling.

Canceling the auto payment method online does not cancel the plan, it just removes your payment method.  You are still responsible for the debits and an auto payment method is required as a term of participation in the Budget TP.  A $50 late installment payment fee will be incurred for each canceled payment unless the balance is paid in full on or before the scheduled installment plan payment due date. 

NOTE:  If the plan is canceled resulting in an amount due, the outstanding balance will need to be settled immediately, or further penalties such as a late payment fee and an account hold will apply.  Accounts unpaid may ultimately be dismissed for non-payment.